Patents in subclass Data Processing: Financial, Business Practice, Management, Or Cost/Price Determination/Job Performance Analysis

Parent class: Data Processing: Financial, Business Practice, Management, Or Cost/Price Determination


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Number Patent title Issue Date
07407096 System and method for training and monitoring data reader operators

A scanner or other data reader is equipped with means for determining characteristics of an operator's scanning technique. In a preferred configuration, the scanner is integrated with a weigh scale for obtaining a dynamic weight of an...
08/05/2008
07398217 Methods and systems for healthcare practice management

Methods and systems are provided for optimizing profits for healthcare practices and insurance networks. The methods and systems include modifying physician's cost management behavior to enhance profitability of healthcare practices and...
07/08/2008
07398224 Performance motivation systems and methods for contact centers

An embodiment of a system for optimizing agent performance includes a listener subsystem configured to acquire statistics from at least one contact center data source, and an application subsystem configured to receive said statistics...
07/08/2008
07395231 Fee allocator system and method

A system is provided for automatically billing a designated account for fees associated with the costs of tickets and other similar services. Passenger Record Number data and similar data is provided through a Computerized Reservation...
07/01/2008
07389276 Method of determining pricing to ensure profitability

A method of determining pricing to ensure profitability for performance of a task by a business includes entry of employee data, business costs, job costs and business revenues; calculating a profit index factor from the data entered and...
06/17/2008
07386467 Apparatus and method of maintaining and improving agent performance

A method and apparatus are provided for maintaining and improving a performance level of an agent performing a plurality of tasks. The method includes the steps of providing a performance threshold for each task of the plurality of tasks,...
06/10/2008
07386468 System and method for resource reduction receipt log and audit trail

A system and method that tracks surplus reduction actions is disclosed. Managers and other decision makers take various actions regarding employees. Actions are recorded and tracked in a data store. Included with the action is an...
06/10/2008
07383200 Method and apparatus for collecting and categorizing data at a terminal

A method and system for collecting and categorizing survey data includes receiving customer information from a customer. A query is identified based at least in part on the customer information. The query is output for presentation to the...
06/03/2008
07383217 System and method for resource reduction financial impact analysis

A system and method that estimates the financial impact in terms of savings and costs of performing a resource reduction addresses is provided. Financial impact estimates are determined before the surplus action is initiated in order to...
06/03/2008
07383240 Operationalizing a goal

Operationalizing a goal includes receiving the goal and execution rules associated with the goal, where one or more execution rules correspond to an execution system operable to initiate execution of the execution rules. The goal is...
06/03/2008
07376579 Business process analysis tool

A strategic management tool that derives relevant business processes. The tool provides a set of business processes based on information from at least one of a market force and an industry trend and applies a method to identify a subset...
05/20/2008
07367808 Employee retention system and associated methods

A modularized system and method for interactively diagnosing and addressing workplace issues that can lead to employee turnover includes computer-delivered assessment and training modules, each directed to a particular aspect of improving...
05/06/2008
07369654 Efficiency report incorporating communication switch statistics

Systems and methods for generating an efficiency report, which in one embodiment among many, can be broadly summarized by a representative method of obtaining a set of switching statistics from a database of a communication switch and...
05/06/2008
07366681 System, method, and computer program for managing storage distribution of money tills

An automated management system for monitoring and controlling distribution and storage of money tills, and linking tracking of employee productivity to time in receipt of a till. The system comprises a cabinet, a control panel, and a...
04/29/2008
07363244 Methods, apparatus, and program products for inferring service usage

Given the recent changes in the policy governing Internet content distribution, such as the institution of per listener royalties for Internet radio broadcasters, content distributors now have an incentive to under-report the size of...
04/22/2008
07356484 Self-learning method and apparatus for rating service providers and predicting future performance

In one aspect, the invention relates to a method for creating a supplier-rating matrix for rating services of a supplier. The method includes defining a plurality of job attributes each including a plurality of sub-attributes, each...
04/08/2008
07346541 System, method and computer readable medium for acquiring and analyzing personal history information

A computer based method for acquiring life history information from an applicant for employment to minimize positive response bias and enhance the veracity of the acquired life history information. A question collection related to at...
03/18/2008
07346542 Method and system for planning employee training in company

A method and system for planning of employee training based on the current skill possession status of the company and the company strategy is provided. A company evaluation value concerning the number of employees in the company who have...
03/18/2008
07340408 Method for evaluating customer valve to guide loyalty and retention programs

A method and apparatus for training a neural network to compute hazard functions for customers and analyzing hazard functions, both for an individual customer, and for set of customers to focus marketing techniques. The hazard function...
03/04/2008
07300287 Learning system and related methods particularly suitable for an organization's supply chain

The invention disclosed relates to a learning system and related methods for providing training and continuing education to members of an organization's supply-chain workforce. A learning system utilizes a blended learning approach that...
11/27/2007
07295991 Employment sourcing system

An automated method for quickly determining whether a job seeking candidate is qualified for an available position by accepting the candidate's resume for storage, presenting the candidate with employer-created criteria and/or questions,...
11/13/2007
07281652 Point-of-sale provider evaluation

A system provides information indicative of customer satisfaction respecting at least one service or sales provider, the system including at least one customer information entry component that provides customer input to a database...
10/16/2007
07280976 Method for generating a rating for assessing accessibility standards compliance

A method for generating a compliance rating for federally mandated accessibility standards for a consumer oriented product is disclosed wherein relevance criteria for at least one provision of said standards has already been defined. The...
10/09/2007
07280977 System and model for performance value based collaborative relationships

The present invention provides a model for assessing performance of a dynamic collaborative relationship. The present invention provides a method of modeling dynamic relationships by inputting data related to the collaborative...
10/09/2007
07272461 Work data collection method

A work data collection method is provided. The method includes photographing through a video camera a series of different jobs done by at least a worker, to record video signal of said jobs on a memory device of said video camera;...
09/18/2007
07269567 System and method for integrated customer management

An automated system and method for customer management deploys customer databases to profile customer service requests for distribution to appropriately assigned agent representatives. The representatives adopt particular roles according...
09/11/2007
07266508 System and method for managing customer contacts and related information

A system and method for retaining institutional customer contact knowledge and experience is disclosed. The system and method permits multiple users to interact with a centralized database that retains customer contact information. The...
09/04/2007
07260549 Method and system for managing risk

A data processing system and method of using said data processing system for assessing and managing risk is disclosed. The preferred embodiment of the method includes the steps of identifying a set of risk elements; determining an...
08/21/2007
07254546 System and method for complex schedule generation

A system and method for generating a schedule for multiple employees in a complex environment. In one embodiment, the method includes generating a schedule for multiple employees with varying skill sets for a time period, wherein the...
08/07/2007
07254554 Accounting system and method for processing transaction data

Transaction data representing a transaction to be processed is input through an input terminal. An interface unit assigns the input transaction data a business code identifying the business activities of a company involved in the...
08/07/2007
07249051 Computerized incentive system

The motivation of a participant in an incentive program is enhanced by enabling the participant to set goals, report performance related to the goals, and receive feedback on the achievement of the goals. The feedback includes report(s)...
07/24/2007
07249372 Network based document distribution method

A method of distributing documents includes the step of displaying the documents on a web site. Responses to the documents are accepted on the web site. After the responses have been accepted, they are processed into a report and the...
07/24/2007
07240015 Policy representations and mechanisms for the control of software

According to the present invention, an architecture of multiple agents is provided for setting up and enforcing policies within each site of a virtual network. A policy server represents the global policies of the site and each agent...
07/03/2007
07236938 System and method for refreshing metric values

The disclosed embodiments relate to a system and method of refreshing metrics. The method may comprise obtaining a plurality of data elements that comprise information about a process and computing a plurality of metrics from a plurality...
06/26/2007
07233910 System and method for determining equivalency factors for use in comparative performance analysis of industrial facilities

The present invention provides a system and method for determining equivalency factors for use in comparative performance analysis of industrial facilities by determining a target variable and a plurality of characteristics of the target...
06/19/2007
07233971 System and method for analyzing work activity and valuing human capital

A system and method for obtaining information about the work activities of an employee includes providing a site accessible to the employee over a network, creating a profile of the work activities of the employee at the site, and...
06/19/2007
07225141 System and method for automated resource reduction analysis

A system and method that analyzes employee data and assists management with surplus determinations is used for automated resource reduction analysis. Areas within the organization are identified that include surplus resources. These areas...
05/29/2007
07222086 Systems and methods for providing performance feedback to a cashier at a point-of-sale terminal

A system is described for providing performance feedback to a cashier at a POS terminal. The system includes a display for displaying information to a cashier operating the POS terminal. The display displays a performance goal screen at...
05/22/2007
07216088 System and method for managing a project based on team member interdependency and impact relationships

A system and method for determining interdependencies between project team members working on a development project. The method includes receiving data indicative of a temporal relationship between a first and a second project team member...
05/08/2007
07212985 Automated system and method for managing a process for the shopping and selection of human entities

This invention is a system and method for automatically managing a multi-step process in which human providers are selected for some purpose. Typical applications include the selection process associated with employment and dating...
05/01/2007
07203655 Method and system for providing performance statistics to agents

A method and a system for providing and presenting performance statistics to an agent. A further embodiment of the present invention provides performance comparison reporting between an agent and an agent data group and/or a management...
04/10/2007
07195489 Education set and work model, training method, work efficiency improving method, and tool employing the same

An education set used for education of a work including a series of work steps. The education set includes segment diagrams (105a, 105b, 105c) where work directions for executing the series of work steps, work directions including work...
03/27/2007
07191133 Script compliance using speech recognition

Apparatus and methods are provided for using automatic speech recognition to analyze a voice interaction and verify compliance of an agent reading a script to a client during the voice interaction. In one aspect of the invention, a...
03/13/2007
07191138 System for cataloging, inventorying selecting, measuring, valuing and matching intellectual capital and skills with a skill requirement

The present invention is directed to a system for cataloging, inventorying, selecting, measuring, valuing and matching Intellectual Capital skills and matching or inquiring of an individual's skills, and particularly to a system for...
03/13/2007
07191139 System for cataloging, inventorying, selecting, measuring, valuing and matching intellectual capital and skills with a skill requirement

The present invention is directed to a system for cataloging, inventorying, selecting, measuring, valuing and matching Intellectual Capital skills and matching or inquiring of an individual's skills, and particularly to a system for...
03/13/2007
07184969 Position analysis system and method

A method and apparatus for deriving key characteristics for superior performance in a job includes deriving a set of behaviorally-related competencies relevant to most jobs, surveying persons knowledgeable about the job based on the set...
02/27/2007
07185009 IC foundry manufacturing technology master data management structure

A method for managing data in a database includes the steps of: classifying a plurality of data in the database based on a technology type of each datum, the data in the database describing semiconductor products and semiconductor...
02/27/2007
07181413 Performance-based training assessment

The present invention analyzes the impact of known or unknown events on the fulfillment of business goals. In light of a defined business strategy, a performance outcome related to the business goal is analyzed to determine the effect of...
02/20/2007
07177824 Efficiency metric system for a quick-service restaurant

A system for automatically gathering efficiency metrics in a quick-service establishment that makes use of certain data signals already generated in a great number of such establishments. A repeating communication device, which is used to...
02/13/2007
07170992 Method for evaluating customer call center system designs

A method of evaluating a design for a call center system. A particular system is put into use and data collected to quantify various quality of service factors. Each quality of service factor is multiplied times an expense multiplier and...
01/30/2007

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